Telemedicine Services

What exactly is Telemedicine and telemedicine care or telehealth? Are you seeking more information about how to use Telemedicine Services or are you ready to schedule a session with me now? My name is Mateja Petje. I’ve been offering Telemedicine Services for several years now. Let me help you navigate this new method of receiving medical services. It’s being offered online for your safety and convenience among other things.

As a provider, I can assist you in the delivery of your medical care for online therapy or other virtual services I provide as well. The reason is quite frankly in many ways Telemedicine Services improves the accessibility of healthcare for many. We can speak over the telephone and determine specifically how Telemedicine Services might benefit you and your family.

or click to Schedule Telemedicine Session

Telemedicine during COVID-19 Pandemic

Telemedicine, especially during the COVID-19 Pandemic, has created health care trends that could transform how we receive care forever. What are the top benefits of Telehealth and Telehealth care for Patients and Doctors and why? Will Telehealth exist after COVID? Who will ultimately be the provider of the Best Telemedicine Services of 2021? These are important questions that are vital to the future of our Holistic Health and healing journey.

Wikipedia describes Telehealth as “is the distribution of health-related services and information via electronic information and telecommunication technologies.”

Telehealth– Remote Clinical Services

Telehealth can also be used to describe remote clinical services too. Feel free to phone me with any questions you have about this interactive service or any of my other services too. An example of these real-time interactive telehealth services might be in the capacity of Online Counselor or Virtual Counseling. One main reason I offer a free consultation is to make sure we can determine if we are a good fit for one another before getting started in therapy sessions and telemedicine care.

Why Mateja over BIG Telemedicine Services

Telemedicine and Telemedicine Services have become a very popular and effective way to provide medical services including mental health. It has helped many to access care during the pandemic. However, these big telemedicine companies (such as BetterHelp, Teladoc, Talkspace, MDLive, and Amwell) have some serious shortcomings. Having worked with several Telemedicine companies over the years this is what I and my clients have observed:

Big Telemedicine Services- Company Shortcomings

1. When you contract for Telemedicine Services you get constant IT glitches which have resulted in frustration for both clients and providers.
2. Issues with customer service in the sense of untimely assistance and mistakes made with their billing.
3. No pre-screening efforts in place for clients who need a higher level of telemedicine care and are suicidal. This resulting in a possible risk to cl’s health as sometimes clients need to wait weeks before getting help.
4. Due to the call center approach, there is a lack of continuity of care in Telemedicine Services. Many times clients have to switch providers constantly as there is no guarantee that clients will be seen regularly. Therefore, Telehealth Services in this instance results in poor outcomes for the client.

Online Therapy improves Healthcare Accessibility

This is a service I’ve had prior to the Covid 19 Pandemic. I’ve also worked with numerous other companies in the Telemedicine space outside my private practice. In a very short time, I’ve accumulated vast experience working with my clients in telemedicine care. Utilizing Telemedicine Services improves the accessibility of healthcare in many ways.

Telemedicine real-time interactive Services Teleneuropsychology counseling telehealth
Telemedicine Services during COVID-19 Pandemic Telehealth

Mateja Petje offers Teleconsultation and Telehealth Services:

1. Customized treatment and guaranteed continuation of care as I typically do not work with more than 10 clients at a time.
2. Quality of care and expertise when it comes to Mood Disorders, Trauma, Stress Management, and treatment utilizing other Psychotherapies as well such as in Cognitive behavioral therapy (CBT).
3. Timely response to your concerns/questions and accurate billing for my holistic services or any treatment specialty or teleconsultation.
4. Reliable technology (Simple Practice) when scheduling with me for anything. All services, such as online therapies via an online app, whether for Online Therapy or Virtual Counseling or Coaching or any type of Telehealth Service.
5. Free consultation during teleconsultation for telehealth care to ensure that we are a good match. Also that I can assist you as well with referrals to community resources such as traditional and other holistic practitioners.

Telehealth Services- Client Service Menu Links

Phone Etiquette- Patients Receiving Telemedicine and Telehealth Care

*To ensure you have the best possible therapy session teleconsultation please follow these steps;

1. Please ensure that you have a reliable internet/wireless connection.
2. You need a quiet place and privacy. Also, we will not be able to do sessions if you’re driving.
3. Prior to each session you delete cookies/browsing history and reboot/restart the device.
4. Put your phone or tablet on do not disturb.
5. If on a computer close all windows and quit all apps except for the app you are using to do video sessions.
6. Make sure your phone, computer, or tablet are fully charged and even better, if possible, connected to electricity.
7. You can use earphones. It’s actually preferable.
8. Please log in to the session at least 5 minutes before your scheduled appt.
9. If you are having connection issues with your teleconsultation text me so I can assist you.